Avoid the pitfalls of cognitive bias by tapping into diverse perspectives

Deloitte Canada (Jan 30, 2026) "Avoid the pitfalls of cognitive bias by tapping into diverse perspectives" argues organisational beliefs are dangerous precisely because biases keep leaders from realising they are relying on assumptions in the first place. The remedy: intentionally seek outside views from non-traditional sources — including board members — who can challenge habitual thought processes. The piece illustrates this with examples of how biases lead to misdiagnosed product failures and underestimated risks, and how diverse perspectives and external input prevent them. Directly relevant for SEA mid-market boards whose composition mirrors founder networks and rarely introduces dissenting expertise.