How artificial intelligence will transform decision-making

World Economic Forum (Sep 27, 2023) "How artificial intelligence will transform decision-making" reports that more than 40% of CEOs say they use generative AI to inform decision-making, although only 7% of companies use AI in big strategic decisions such as strategy development or financial planning. Real-world examples: AI approving loans at Ant Financial, and Facebook, Microsoft and Netflix allocating digital content with reinforcement-learning algorithms. 75% of business leaders believe future competitive differentiation will be determined by who has the most advanced generative AI. The piece notes decision-makers reach different conclusions from identical AI recommendations based on individual decision-style — and in hiring, credit and safety-critical operations, AI should augment not replace human judgment. Practical for SEA mid-market boards.