Mitigating bias in performance management

Deloitte Insights (Jun 30, 2024) "Mitigating bias in performance management" prescribes a three-part ACT framework: Awareness, Calibration and Technology. The article argues bias creates inconsistencies in goal difficulty and evaluation, coaching and feedback, development opportunities and rewards, undermining the fairness and integrity of human-centred PM. Practical levers: train workers on unconscious bias and other related topics; calibrate evaluation; deploy text-analysis and machine-learning algorithms to surface disparities in feedback content. Direct relevance for SEA mid-market boards approving HR analytics investments and overseeing performance-equity outcomes.