Terms

Last updated April 23, 2026

Last updated: April 23, 2026

1. Introduction

These Terms of Service ("Terms") govern your access to and use of the website lyoenandpartners.com (the "Website"), operated by Lyoen and Partners Limited ("L&P", "we", "our" or "us"), a company registered in Hong Kong at Unit B, 11/F Yam Tze Commercial Building, 23 Thomson Road, Wan Chai, Hong Kong.

By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, you must not use the Website. If you are accessing the Website on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.

These Terms cover only the Website. They do not cover:

The PARRY product marketing site at getparry.com, which is governed by its own terms.
The PARRY web application at app.getparry.com, which is governed by separate terms and a dedicated privacy policy provided at the point of account creation.
Any consulting or advisory engagement between you (or your organisation) and L&P. Any such engagement is governed exclusively by a separate written engagement letter (and any master services agreement, statement of work or similar document referenced therein), not by these Terms.

2. What the Website Is

The Website is the informational and marketing platform for Lyoen and Partners Limited and its Board Operating System ("BOS") methodology, the 3×3 framework, and L&P's related advisory and fractional-leadership services. It provides:

Information about L&P, its leadership and its approach;
Descriptions of the BOS methodology, the 3×3 framework, and L&P's service offerings, including commentary on how PARRY (developed by L&P) integrates with those services;
The BOS Diagnostic — a self-assessment tool that generates a personalised BOS Roof Health Report;
Weekly governance insights — short editorial items on board governance, AI in the boardroom and related topics, generated with the assistance of artificial intelligence from curated public sources;
A newsletter subscription allowing visitors to receive governance insights by email;
A contact form through which visitors may request a Discovery Session, ask questions about L&P's services, or submit general enquiries;
A feedback drawer for visitors to submit short, structured feedback on the Website and its content.

The Website does not host any signed contracts, quotes or statements of work. Any engagement with L&P is formalised outside the Website through a separate engagement letter.

3. BOS Diagnostic

3.1 Purpose

The BOS Diagnostic is a free self-assessment tool. It is provided for informational and self-evaluation purposes only. The output of the BOS Diagnostic — including scores, interpretations, the Roof Health Report and any recommendations — does not constitute:

Professional advice;
A formal governance audit, review or attestation;
A binding assessment of your organisation's board effectiveness;
A commitment by L&P to deliver any service or outcome.

You acknowledge that diagnostic outputs are generated algorithmically based on your self-reported responses and are intended to provide a directional indication only. L&P accepts no liability for decisions made or actions taken in reliance on diagnostic outputs.

3.2 Intellectual Property of the Diagnostic

The questions, scoring methodology, framework structure and interpretive logic of the BOS Diagnostic are proprietary to L&P and form part of the BOS methodology and 3×3 framework protected under Section 6 (Intellectual Property) of these Terms. You may not reproduce, adapt, or use the diagnostic questions or scoring logic to create competing assessment tools.

3.3 Fair Use

Each individual may submit only one diagnostic response per email address and IP address combination. Automated submissions, bulk submissions, or submissions made with false or misleading information are prohibited and may result in deletion of the submission without notice.

3.4 Follow-Up

Submitting the diagnostic constitutes a request to receive the Roof Health Report at the email address you provide. Where you give separate consent via the designated checkbox, L&P may also contact you about your diagnostic results and related governance advisory services. You may withdraw that consent at any time.

4. Weekly Governance Insights and AI Transparency

4.1 Scope

The Website publishes weekly insights and summaries on board governance, AI in the boardroom and related topics.

4.2 AI-Assisted Generation

Insights are produced with the assistance of artificial intelligence from curated public sources (published articles, reports and publicly available professional commentary). No proprietary, confidential, client or visitor-supplied data is used as input. Insights are labelled as AI-assisted in accordance with applicable transparency obligations, including the EU Artificial Intelligence Act (Regulation 2024/1689).

4.3 Informational Only

Insights are provided for general informational and discussion purposes only. They may be incomplete, contain inaccuracies, reflect a directional perspective or become outdated. They are not professional advice and must not be relied upon as such.

L&P does not endorse, recommend or guarantee the accuracy, completeness or timeliness of any insight content, whether AI-assisted or otherwise, or of any third-party source cited within it.

5. Newsletter Subscription

By subscribing to the newsletter, you consent to receive governance insights and related communications from L&P at the email address you provide. You may unsubscribe at any time via the unsubscribe link in any newsletter email or by contacting sylvain@lyoenandpartners.com.

6. Contact Form, Discovery Session Requests, and Engagement Letter Precedence

6.1 Contact and Discovery Session Requests

When you submit the Website's contact form — for a Discovery Session, service enquiry or general question — you voluntarily provide contact details and a message. We use this information to respond and, where appropriate, schedule a conversation.

Requesting a Discovery Session or otherwise contacting L&P through the Website does not create any contractual relationship, commitment to deliver services, or engagement between you and L&P. No service relationship arises until a separate engagement letter is signed by both parties.

6.2 Engagement Letter Precedence

If you subsequently retain L&P for advisory, consulting or fractional-leadership services, that engagement will be governed exclusively by a signed engagement letter and any agreed statement of work. Any description of services, methodology, timelines, deliverables, fees, or outcomes on the Website is illustrative and does not form part of any engagement between you and L&P. In the event of any inconsistency, the engagement letter prevails.

7. No Professional Advice; No Warranty of Outcomes

Nothing on the Website — including methodology descriptions, diagnostic outputs, insights, service descriptions, case examples or any other content — constitutes legal, financial, regulatory, tax, investment, accounting or strategic advice. Content is provided for general information and discussion purposes only.

Descriptions of outcomes, benefits or results on the Website are illustrative of the intended value of L&P's methodology and services. They are not guarantees, warranties or predictions. Actual outcomes depend on factors outside L&P's control, including client execution, governance maturity and market conditions.

You are solely responsible for how you interpret and act on any information obtained from the Website. You should consult qualified professionals before making decisions based on any content published on the Website.

8. Intellectual Property

8.1 L&P Intellectual Property

All intellectual property rights in and to the Website, including the Lyoen and Partners name and logo, the Board Operating System (BOS) methodology, the 3×3 framework, the House of Execution framework, the BOS Diagnostic (including its questions, scoring methodology and interpretive logic), insights content, service descriptions, design, software, documentation and any other content published on the Website, are and remain the exclusive property of Lyoen and Partners Limited or its licensors ("L&P IP"). L&P IP is protected by copyright, trademark, trade secret and other intellectual property laws.

PARRY, the PARRY name, the PARRY logo, and the PARRY avatar — including any image, illustrated character, 3D or generative rendering used to personify PARRY — and the associated visual identity, are trademarks and protected brand assets of L&P. They are described on the Website in connection with L&P's service offerings; the PARRY product itself is separately marketed at getparry.com and operated at app.getparry.com.

No reproduction, adaptation, re-styling, derivative rendering or automated generation of the PARRY avatar, PARRY logo or associated visual identity is permitted without L&P's prior written consent.

No right, title or interest in any L&P IP is transferred to you through your use of the Website. You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any L&P IP without our prior written consent.

8.2 Trademarks

Lyoen and Partners, BOS, PARRY, the PARRY logo, the PARRY avatar and associated visual identity elements, and related marks and logos are trademarks of Lyoen and Partners Limited. All other trademarks, service marks and trade names appearing on the Website are the property of their respective owners. Use of the PARRY avatar or any confusingly similar character representation in connection with goods or services in any jurisdiction is strictly prohibited.

8.3 Feedback

If you submit comments, suggestions or ideas about the Website, L&P's services, the BOS methodology or the diagnostic through the feedback drawer, contact form or any other channel ("Feedback"), you assign to L&P all right, title and interest in and to such Feedback, including all intellectual property rights therein. To the extent such assignment is not effective under applicable law, you grant L&P a non-exclusive, worldwide, royalty-free, irrevocable, perpetual licence to use, reproduce, modify, adapt, publish, distribute and create derivative works from such Feedback without restriction.

You waive all moral rights in any Feedback to the fullest extent permitted by law. Submitting Feedback does not entitle you to any compensation, credit or ownership interest in any L&P product or service.

9. Acceptable Use

You agree not to use the Website in any way that:

Violates any applicable law or regulation;
Infringes or misappropriates the intellectual property or other rights of any third party;
Introduces viruses, malware or other harmful code;
Attempts to gain unauthorised access to any part of the Website or its infrastructure;
Interferes with the proper functioning of the Website;
Submits false, misleading, automated or bulk submissions through the contact form, diagnostic, newsletter signup or feedback drawer.

You may not access or use the Website from any jurisdiction subject to comprehensive sanctions by the United Nations, European Union, United States or United Kingdom, or if you are a person or entity designated under any applicable sanctions programme.

We reserve the right to restrict or terminate your access to the Website at any time, without notice, if we reasonably believe you have breached these Terms.

10. Third-Party Links

The Website may contain links to third-party websites, services or resources, including sources cited within insights. These links are provided for convenience only. L&P does not endorse, control or assume responsibility for the content, privacy policies or practices of any third-party websites. Your use of third-party websites is at your own risk and subject to the terms of those websites.

11. Disclaimer of Warranties

The Website and all content published on it are provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied or statutory. To the fullest extent permitted by law, L&P disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, accuracy, completeness, non-infringement and freedom from errors.

L&P does not warrant that the Website will be available at all times, that it will be uninterrupted or error-free, or that the Website or its servers are free of viruses or other harmful components.

See also the Disclaimer for specific warnings regarding methodology descriptions, diagnostic outputs, insights and forward-looking statements.

12. Limitation of Liability

To the fullest extent permitted by applicable law:

L&P shall not be liable for any indirect, incidental, special, consequential, punitive or exemplary damages arising out of or in connection with your use of, or inability to use, the Website, including loss of profits, data, business opportunity or goodwill, even if L&P has been advised of the possibility of such damages.

L&P's total aggregate liability arising out of or in connection with the Website and these Terms shall not exceed one hundred US dollars (USD 100).

These limitations apply regardless of the legal theory on which the claim is based, including contract, tort (including negligence), strict liability or any other basis.

Liability for L&P's delivery of actual advisory, consulting or fractional-leadership services is addressed exclusively in the engagement letter applicable to that engagement, and is not governed by these Terms.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud or fraudulent misrepresentation.

13. Indemnification

You agree to indemnify, defend and hold harmless L&P and its directors, officers, employees and agents from and against any claims, liabilities, damages, losses, costs and expenses (including reasonable legal fees) arising out of or in connection with your use of the Website in violation of these Terms, your violation of any applicable law or regulation, or your infringement of any third-party rights.

14. Modifications

We reserve the right to modify these Terms at any time. The "Last updated" date at the top of this page indicates the most recent revision. Changes are effective upon posting to the Website. Your continued use of the Website after any modification constitutes your acceptance of the revised Terms.

15. Severability

If any provision of these Terms is found to be invalid, illegal or unenforceable by a court of competent jurisdiction, such invalidity shall not affect the remaining provisions, which shall continue in full force and effect.

16. Governing Law and Dispute Resolution

16.1 Governing Law

These Terms and any dispute arising out of or in connection with them (including non-contractual disputes) shall be governed by and construed in accordance with the laws of England and Wales.

16.2 Dispute Resolution

Any dispute, controversy or claim arising out of or relating to these Terms, including their validity, invalidity, breach or termination, shall be resolved by arbitration administered by the Hong Kong International Arbitration Centre ("HKIAC") in accordance with the HKIAC Administered Arbitration Rules in force at the time of filing. The seat of arbitration shall be Hong Kong. The arbitration shall be conducted by a sole arbitrator. The language of the arbitration shall be English.

16.3 Injunctive Relief

Nothing in this Section 16 prevents either party from seeking interim or injunctive relief from a court of competent jurisdiction where necessary to protect its rights or prevent irreparable harm.

17. Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy and Disclaimer, constitute the entire agreement between you and L&P regarding your use of the Website and supersede all prior agreements, understandings and communications relating to the subject matter hereof.

For the avoidance of doubt, these Terms do not govern any consulting, advisory or fractional-leadership engagement, which is governed exclusively by the applicable engagement letter.

18. Contact

If you have any questions about these Terms, please contact us at:

Lyoen and Partners Limited Unit B, 11/F Yam Tze Commercial Building 23 Thomson Road, Wan Chai Hong Kong

Email: sylvain@lyoenandpartners.com